Privacy Policy
Introduction
LABO Scientific operates as a B2B scientific reagent distributor serving research institutions, universities, and biotech companies across Israel. This policy explains how we collect, use, and protect the professional information you provide when interacting with our catalog, requesting quotes, or contacting our team.
Information We Collect
We collect professional contact information necessary for quote processing and order fulfillment: your name, institutional email address, phone number, and delivery address. When you use our website, we also collect standard technical data — browser type, pages visited, and referring URL — through anonymized analytics tools to improve catalog performance.
We do not collect personal financial data. Payment is handled separately through invoicing and bank transfer processes outside this platform.
How We Use Your Information
Information you submit is used solely for: responding to quote requests, processing orders, providing technical support, and sending relevant product or regulatory updates if you have opted in. We do not use your data for advertising, profiling, or resale.
Information Sharing
We do not sell or rent institutional or personal data to third parties. We share information only where operationally necessary: shipping details with authorized logistics partners, and compliance documentation with Israeli customs or regulatory authorities when legally required.
Cookies & Analytics
Our platform uses essential session cookies to maintain cart state across pages. We also use anonymized analytics (Google Analytics) to understand how researchers navigate our catalog and to improve search and filtering performance. You may disable cookies in your browser settings, though this may affect cart functionality.
Data Retention
Quote request data is retained for up to 24 months for order history and regulatory compliance purposes. You may request deletion of your data at any time by contacting orders@labo.co.il.
Security
We use industry-standard transport encryption (HTTPS) for all data submitted through this site. Internal access to customer data is limited to personnel directly involved in order fulfillment.
Contact
For privacy inquiries or data deletion requests, contact us at orders@labo.co.il or by post at Hoshen Blvd, Mevaseret Zion 9080500, Israel.